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Frequently Asked Questions

Log in, click "Create Event," fill out event details, and publish it. You can also save it as a draft.

Yes, TicketKart allows you to host both free and paid events. You can set different ticket types for each event.

You can promote your event by sharing the event page link, using social media integrations, and setting up promotional discounts.

Yes, you can create tiered pricing for early bird and standard tickets or based on event dates.

No, there is no limit. You can host as many events as you'd like with TicketKart.

During event creation, you’ll be asked to add venue details. You can always edit or update the venue later.

Yes, you can offer add-ons like merchandise while attendees are purchasing tickets.

TicketKart charges minimal service fees for paid events, while free events are hosted at no cost.

Use the TicketKart Check-In App to scan tickets at the event entrance for smooth entry.

Yes, TicketKart allows you to manage multiple events and track their progress separately.

Yes, TicketKart allows you to sell group tickets or packages where customers can buy multiple tickets at a discounted price.

You can use the built-in promotion tools like email marketing, and social media sharing, or apply for TicketKart's paid promotional services.

Yes, you can upload and manage custom seating charts for reserved seating events.

You can easily cancel or postpone an event, and communicate with ticket holders directly from your TicketKart dashboard.

TicketKart allows you to send post-event surveys or feedback forms to attendees.

Yes, you can assign roles like marketing, finance, or reporting to your team members.

TicketKart offers instant payouts after ticket sales, with funds transferred to your linked bank account

Go to the "Reporting" section to monitor your ticket sales in real-time.

TicketKart supports all kinds of events – from concerts and conferences to online webinars and charity events.

Yes, you can set up your own refund policy and issue refunds via your organiser dashboard.

You can create and distribute promotional codes that attendees can use at checkout.

TicketKart offers instant payouts to your bank account after every ticket sale.

You can update your event details, such as venue, date, or ticket prices, from the "Edit Event" section.

Yes, you can host and sell tickets for multiple events at the same time on your account.

Financial reports are available under the "Report" section. You can track revenue, payouts, and expenses.

Yes, you can create event pages in multiple languages for a wider audience reach.

Yes, you can customise your registration form to collect specific information from attendees.

Detailed reports on ticket sales, revenue, and attendance are available in your dashboard and can be exported in various formats.

TicketKart assists in resolving payment disputes and chargebacks by providing detailed transaction histories if needed.

Yes, TicketKart provides embeddable widgets that allow you to sell tickets directly on your website.

You can create donation tickets, offer sponsorship opportunities, and sell tickets for fundraising events easily.

Go to the event page, select the ticket type, and complete your purchase online.

TicketKart accepts major credit cards, debit cards, and other payment options depending on the region.

After purchasing, your tickets will be emailed to you. You can also access them from your TicketKart account.

Refunds depend on the organiser’s policy. Check the event page or contact the organiser directly.

You can show your ticket (printed or on your mobile) at the event, where it will be scanned for entry.

Some events allow ticket transfers. Check with the organiser or the event page for details.

You can contact the event organiser by clicking the “Contact organiser” button on the event page.

You can retrieve your ticket by logging into your TicketKart account or through the confirmation email.

Log in to your TicketKart account and go to “My Events” to see your past event tickets and details.

You don’t need an account to buy a ticket, but having one allows you to track your tickets and purchase history easily.

If an event is canceled, you’ll be notified via email, and the event organizer will provide details about refunds or rescheduling.

Yes, TicketKart sends out reminders via email or push notifications for upcoming events you’ve registered for.

Yes, you can add multiple tickets to your cart for the same event and complete the checkout in one go.

You can update your details from your TicketKart account or contact the event organiser if necessary.

Yes, event organisers can send important updates or changes regarding the event directly to your email.

Refund requests depend on the event organiser's refund policy. You can request it through your TicketKart account if allowed.

Yes, TicketKart supports virtual events, and you can join them directly through links provided on the event page or via email.